ASSESSMENT PILLARS
The audit is focused to help an organization understand the areas in which transformation is required, to improve processes and to retain and grow the customer base.
Customer
- Engagement
- Experience
- Insight
- Perception
- Lifecycle
- Risks
- Advocacy
- Business
Data
- Governance
- Management
- Modeling
- Design
- Management
- Usability
- Insights
Process
- Design
- Capability
- Application
- Integration
- Performance
- Measurement
Technology
- Architecture
- Applications
- IT Delivery
- IT Governance
- Digital Technologies
- Partner
- Integration
- API Management
Strategy Execution
- Business Model
- Workforce Enablement
- Integrated Service Management
- Stakeholder Management
- Partners Management
Belgium
Canada
Denmark
Finland
France
Germany
Iceland
Norway
South Africa
Sweden
UAE
UK
USA